TSP by Spantel Security Issues

Spantel provides solutions that are compliant with all applicable laws and regulations. Even as the final rules for Security and Electronic Signature Standards under the Health Insurance Portability & Accountability Act (HIPAA) remain pending, we are integrating the recommendations and designing our solutions to meet the proposed requirements, as they apply to your health information management.
HIPAA's "Chain of Trust" requirement include specific technical and physical security features for data system components, identification of authorized users, control of access, data integrity, and backup/ recovery to ensure availability and reliability. These include the following:
Authentication
Authentication is ensured through the use of passwords and unique identifiers to establish user identity throughout Spantel's system.
Authorization
System-use authorization is based on client-defined, user-and role-based access rights. Data, program, system, and network integrity play a role in ensuring that information is changed only in a specified and authorized manner automatically allowed and verified by TSP.
Audit Trail

A complete record (Log) of the time and date and identity of the person accessing the document is maintained and made available at all times. This log is available by individual jobs as well as in a report format for audit trail compliance requirements. Since the system is access controlled, logging access and changes to specific identities is strongly addressed.

System Security
Monitoring of activities occurring in our system to prevent and/or detect any breach. Attempted unauthorized access at any point of the process triggers alarms and ensures security integrity.
Furthermore, all file transfer is protected by the use of HTTPS secure Internet transfer protocols, Secure Socket Layer (SSL) technology, 128-bit encryption, authenticated certificates from the world's leader in security verification—Thawte/Verisign, and password protection.
Disaster Prevention/Recovery
Spantel's data center complies with industry standards and ensure detailed disaster prevention/recovery procedures to manage and minimize damage or disruption, and ensure stability in case of a disaster. Our backup system is operational 24 hours per day with no data loss or interruption in service in the event of system failure.
Data Processing
Secure physical storage of all data and secure transmission includes constant surveillance by network experts, premises protected by secure locations, backup generators, and securely encrypted transmission between Spantel servers and users.
Confidentiality
We restrict access to all confidential information on our site, and within the TSP system. Only select employees may access the system for administrative and support purposes.
These employees are very limited in number and are committed to the Spantel privacy and security policies.
Spantel employees execute comprehensive nondisclosure agreements with us, which provides explicit legal confidentiality protections.
Client data security is of greatest importance to Spantel. Not only for HIPAA requirements, but also for e-commerce reasons. All e-commerce transactions with Spantel are conducted with the same level of secure process that would be expected when interacting with a bank, or the US government.
In addition, Spantel guarantees that all personal data/information is never rented, sold, or shared with any outside interest for any reason.
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